At 1:05 this afternoon, we rebooted the primary router in the Residence Halls. The router took 5 minutes to reboot,which caused network connectivity to be lost in the Residence Halls until 1:10 pm. The purpose of the reboot was to fix an intermittent routing issue for some users that started this morning. We're diligently working with the vendor's support team to know what caused the intermittent routing problem earlier.